Terms & Conditions

The markwirlen online store, hereinafter referred to as the "Seller", invites any individual or legal entity, hereinafter referred to as the "Buyer", to place an order and purchase goods, photos of which are posted on the website markwirlen.com, hereinafter referred to as the Site.

By placing an order on the website markwirlen.com, the Buyer voluntarily confirms acceptance of the following provisions:


1.1. This agreement is a public offer and does not require signing. A public offer agreement has the same legal force as an agreement signed on paper.

1.2. The seller carries out retail and wholesale of goods.

1.3. Within the framework of this Agreement, the design (image of the product of the corresponding article) of the product is recognized as a sample of goods.

1.4. The Seller reserves the right to amend this Agreement without prior notice to the Buyer.


2.1. To place an order, the Buyer must register on the Site. Registration takes place at the request of the buyer.

2.2. The Buyer orders goods from the catalog of the online store markwirlen.com and sends it to the Seller.

2.3. If the Buyer has any questions regarding the properties and characteristics of the goods, before placing an order, the Buyer can contact the Seller in any way possible.

2.4. The Buyer undertakes to correctly indicate in the order his surname, name, telephone number for communication, including the city code, exact and complete delivery address, as well as agree with the Seller on the desired day and time of delivery.

2.5. The Buyer undertakes to meet the Seller's courier at a specific time at the specified delivery address.

2.6. The buyer has the right to refuse the delivered goods. In case of refusal, the Buyer pays in full the seller's transport costs incurred by him to deliver the goods to the Buyer's city and return the goods to the Seller's city at the rates of the courier service.


3.1. The Seller informs the Buyer about the acceptance of the order by phone and / or e-mail, agrees on additional characteristics, the complete set of products and their cost.

3.2. The Seller undertakes to deliver the goods in accordance with the order received, in the quantity, prices and terms agreed with the Buyer.

3.3. The seller guarantees that the appearance of the ordered products matches their samples in the catalog. The weight of products may slightly differ from the sample up or down due to the uniqueness of each product.

3.4. The seller guarantees the conformity of the quality of the goods, according to the standards of Ukraine applied to the goods.

3.5. The Seller is not responsible for the accuracy and correctness of the information provided by the Client during registration.


4.1. Delivery of goods is carried out only within the territory of Ukraine.

4.2. The Seller will make every effort to comply with the delivery times agreed with the Buyer. However, delays in delivery are possible due to unforeseen circumstances that occurred through no fault of the Seller.


5.1. The exact cost of the product is indicated in the catalog of the markwirlen.com online store

5.2. The price of goods on the Site can be changed by the Seller unilaterally. At the same time, the price for the list of goods ordered by the Buyer was not subject to change


6.1. The buyer does not have the right to return goods of good quality specified in the List of non-food goods of good quality that cannot be returned or exchanged, approved by the Resolution of the Government of Ukraine. Cosmetics cannot be returned or exchanged.

6.2. If a defect is found, upon receipt of products at the PE department, the Buyer undertakes to notify the Seller about this, send confirming photos and fixation of the PE department. To confirm the defect, the product is transferred to the seller for examination. In the positive case, the Buyer is sent a product of appropriate quality, including shipping costs.

6.3. Complaints about the quality of the goods or packaging will not be accepted if the buyer has not checked the integrity and quality of the goods upon receipt of the order, and in the absence of confirming photographs.

Claims will not be accepted if the buyer noticed damage to the packaging after receiving the order outside Nova Poshta.

6.4. Improper care of the product, which led to discoloration, discoloration of enamel or metal, is not a factory defect, and products with such defects will not be accepted for return.


7.1. All information provided by the Buyer to the Supplier cannot be transferred for review and / or use to third parties, except for the Buyer's written permission to transfer this information and in cases when it is required by Ukrainian or international legislation and / or authorities in compliance with the legal procedure.

7.2. The law of Ukraine applies to the relationship between the Buyer and the Seller.

7.2. The law of Ukraine applies to the relationship between the Buyer and the Seller.

7.3. In case of any questions and claims from the Buyer, he must contact the Seller in any way possible. All disputes, the parties will try to resolve through negotiations. If it is impossible to reach an agreement, the dispute will be referred to a judicial authority in accordance with the current legislation of Ukraine.